Lark Chapel Hill

My daughter had to live there last year due to a shortage of on campus housing. Not all bad. Her two bedroom apartment had the basic and functional furnishings, was spacious and within walking distance to north campus. The free shuttle was nice. Quite expensive though. $1,500+ a month each occupant plus a non refundable $350 admin fee, each! A promotion thankfully saved us $200/month. An amenity proximity fee was added unexpectedly because they could see the basketball court from their 2nd story balcony. Despite paying for all of August, she could not move in until 8/15.

Shuttle always late

My son stayed here for 2 years. Had an issue with the last rent check. They sent contradictory information. Your customer service is poor - these are mostly college students and for many the 1st time renting. Between your renewal procedures, lack of staff following up and returning calls (which happened to their Dad and my son on more than one occasion)and overly harsh policies if something happens with rent- you need to re- examine how you treat your customers. This apartments is expensive (over $1200 per person) and it maintenance is fair and customer service is lacking.